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Roles & Responsibilities

All content posted on PHSA websites is posted by authors and editors who are trained and have editing rights to their respective websites.
Content management

PHSA websites follow a distributed authorship model, which means that the staff who know the content are responsible for creating and maintaining it on their site. 

Staff are supported by Communications and IMITS Web Solutions, and website governance councils.

Below are the roles and duties in our distributed authorship model. (Not all program areas have the author role.)


  • Author – staff person who posts, creates and edits content within assigned channels on the website, using the SharePoint platform. They must submit work to an editor for approval in order for it to be published on the live website. 
  • Editor – staff person who performs the same duties as an author but is able to publish their changes directly to the live site. 
  • Content Owner – staff person who is ultimately responsible for the accuracy and timeliness of the content within their section(s) of the website. Usually this is a supervisor or program or department head or manager. 
Designated PHSA and program communications staff are responsible for approving, creating, editing and removing channels (pages that have child pages under them) on the site as needed. 

Content owners can submit requests for creating, editing or removing channels. See the Contact page for details. 

Website governance
Most of our programs will have a governance council or body to manage their websites, including one for the PHSA site. 

The goal of these councils is to oversee the ongoing operation and development of the websites, and to ensure adherence to the organization's brand and website standards.

Some programs have set up their councils already. To enquire about a council for your website, please talk to your communications department.

Relationship to PHSA web management

A web management council (WMC) overseeing all PHSA websites will be formed. 

The WMC will work with the program governance councils to deal with the larger system design, branding and functionality issues raised from the web councils that are applicable to the overall website templates and functionality.

The WMC will have representation from all the web councils and will be chaired by the director of corporate communications. 

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