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Approval Process

Learn when and how to consult with PHSA Communications & Engagement about your website changes and projects.

Note: All the links on this page go to POD, which requires you to login unless you are on the network.

Content overhaul 

If you are thinking of redoing the text on the majority of your page(s), and/or requesting changes to the page name and navigation labels, email for a consult. Please cc your communications representative.

Web content is an important way to communicate with your audience. For something extensive like a major overhaul, consulting with the comms rep is vital.

New pages, moving pages or new sections

If you need to create or move pages or sections, please discuss with your communications representative first. Moving pages can create unintended side effects, including broken links.

Please note: you cannot create or change a top-level section without completing a website approval request form.

New website or major changes

All new websites must be approved by PHSA Communications & Engagement before work begins. 

Website approval steps

If you think you might need a website, contact your communications representative to discuss:

  • How the proposed website will support the operational objectives of your PHSA program or service, and how it aligns with PHSA's strategic goals
  • Who your priority audiences are, and how it will serve them
  • How you will resource the project to deliver a new website
  • How you plan to maintain the site after launch 

If your communications representative agrees that a website is needed to support your operational goals, complete and submit this website approval request form

Timeline for approval

While the exact timing for projects differs, you should expect the process for approval to take up to six weeks, including the time it takes to complete and submit your approval request form. 

Web tools and interactive features  

Your department/program head needs to approve any new interactive tools, like calculators or look-up tools. 

The first step is to discuss the idea with your communications representative. If approved, the web strategy team will review and consult with our IMITS technical team to see if they can build it. If not, IMITS will provide technical specs to your third-party vendor to ensure the tool will work on our websites. 


Producing a video? Please see the videos page for the approvals process, including questions to ask before you start production as well as video production tips.

Social media accounts

Learn more about PHSA's social media processes and approvals.


POD help pages: find information about requests for editing access, new pages or editing help for POD.

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